Amenities

Policies

Written Cancellation Policy

WINTER: Lodging canceled 22 days or more prior to arrival may be cancelled without penalty. Transaction processing fee and travel insurance are paid in full at time of booking and are nonrefundable. Canceling 21 days or less prior to arrival all money paid is non-refundable. Change of physical lodging property will be handled as a cancellation once deposit is paid. After final payment is made, this reservation is non-refundable. There are no refunds for late arrival or early departure. SUMMER: Lodging canceled any time after deposit or final payment is made and up to 48 hours prior to arrival day check-in time of 4 pm MT may be cancelled without penalty, with the exception of the transaction processing fee and travel insurance which are paid in full at time of booking and are nonrefundable. Lodging reservations cancelled within 48 hours of arrival day check-in of 4 pm MT are nonrefundable. There are no refunds for late arrival or early departure.

Written Deposit Policy

WINTER: Reservations booked 22 days or more in advance, a deposit of 20% of lodging total is due at time of booking. Full payment for reservation is due 21 days prior to arrival. Tax amounts are estimates and subject to change based on local taxing authorities. Credit cards given as deposit will be charged for final payment. For arrivals 21 days or less, full payment is required at time of booking. Transaction processing fees and insurance premiums are payable in full at time of booking and are non-refundable once paid in full. SUMMER: Reservations booked 15 days or more in advance, a deposit of 20% of lodging total is due at time of booking. Full payment for reservation is due 14 days prior to arrival. Tax amounts are estimates and subject to change based on local taxing authorities. Credit cards given as deposit will be charged for final payment. For reservations booked 14 days or less prior to arrival, full payment is required at time of booking. Transaction processing fees and insurance premiums are payable in full at time of booking and are non-refundable once paid in full.

Other Policy

Winter Policy Guests can cancel all lift tickets, activities, lessons, and rentals penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable 7 days prior to arrival. Up to 9am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests who are not able to use purchased product in the current season may request a resort credit that may be used within a year. Requests for modifications to dates and/or packages after 9am MT day prior to arrival can be requested by emailing the following contacts. Tickets: wplifttickets@winterparkresort.com Lessons: kprograms@winterparkresort.com Rentals: rentals@winterparkresort.com Activities: wpguides@winterparkresort.com Guests can cancel private lessons penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchase becomes non-refundable 7 days prior to arrival, but may be rebooked for a different date during the current season. Price differences will be charged. Guests who are not able to use the purchased products in the current season may request a resort credit that may be used within a year. Cancellations made within 24 hours of the lesson will be subjected to a cancellation fee of $199 for Full and Half Day Private Lessons and $99 for 3-5 year old Private Lessons. Requests for modifications to dates and/or packages within 7 days of arrival can be requested by emailing private_lessons@winterparkresort.com For more information about collecting your purchased products: https://www.winterparkresort.com/Plan-your-trip/pre-arrival-guide Summer Policy Guests can cancel Trestle Bike Park Lift Tickets, Unlimited Activities Day Passes, and Scenic Gondola Day Passes penalty-free up to 48 hours in advance of arrival or rebook for later in the season. Purchases become non-refundable 48 hours prior to arrival. Event tickets are non-refundable. Up to 9am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests who are not able to use purchased product in the current season may request a resort credit that may be used within a year. Requests for modifications to dates and/or packages after 9am MT day prior to arrival can be requested by emailing seasonpass@winterparkresort.com Guests can cancel bike rentals, bike lessons penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable 7 days prior to arrival. Up to 9am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests who are not able to use purchased product in the current season may request a resort credit that may be used within a year. Requests for modifications to dates and/or packages after 9am MT day prior to arrival can be requested by emailing the following contacts. Lessons: private_lessons@winterparkresort.com Rentals: rentals@winterparkresort.com