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Amenities

Policies

General Policy

Toll Free: 1-800-862-7736 Local: 970-925-1000

Written Cancellation Policy

Winter: Full refund if cancelled 14+ days prior to guest's arrival. Forfeit all monies paid if cancelled less than 14 days before guest's arrival. Holiday: Full refund if cancelled 30+ days prior to guest's arrival. Forfeit all monies paid if cancelled less than 30days before guest's arrival. Summer: Full refund if cancelled 48 hours prior to guest's arrival. Forfeit all monies paid if cancelled less than 48 hours before guest's arrival.

Written Deposit Policy

Winter: 25% deposit per condominium due at booking. Balance due 14 days prior to guest's arrival. Holiday: 25% deposit per condominium due at booking. Balance due 30 days prior to guest's arrival. Summer: 25% deposit per condominium due at booking. Balance due 48 hours prior to guest's arrival.

Check In

4pm

Check Out

10am

Pets Policy

No pets are allowed at Aspen Square. Although we do not accept pets, service dogs are welcome. A service dog is trained to do work or perform tasks for the benefit of an individual with a disability. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA and are not accepted at the Aspen Square.

Other Policy

NON-SMOKING:Aspen Square is a fully non-smoking property, including the prohibition of tobacco and other smoke products in rooms and public areas. A special $200 cleaning fee will be charged to any guest smoking in a condominium. COVID-19 PROCEDURES: All employees are required to wear face masks or appropriate coverings. Acrylic barriers have been placed in frequent-interaction locations including the front desk and the concierge desk. Hand sanitizer stations are provided for guest and employee use. Signage has been placed throughout the property to remind guests what is recommended for social distancing, Personal Protection Equipment (PPE) and health guidelines. Staff are required to have their temperature checked upon arriving to work and to complete a daily log with their department manager. Any staff who have reason to believe they may have been exposed to Covid-19 or the flu, or are showing symptoms of either, will be sent home. The property has been thoroughly cleaned and sanitized. The frequency of cleaning and sanitizing by our housekeeping team has been increased in all public spaces with an emphasis on regularly-touched surfaces. Staff and guests are not permitted to be present in a guest condominium simultaneously, during any service. Housekeeping service will be offered to the guest at check-in on a pre-request basis only. You will not automatically receive daily housekeeping. If housekeeping service is declined by the guest, cleaning products and fresh linens can be provided upon request. Bags for soiled linens will be provided and trash will be removed between 9am and 5pm, when requested. Housekeepers will be allotted additional time to clean and sanitize each room and are required to wear gloves and masks. All guest bedding and linen items such as pillow protectors, mattress pads, and duvet inserts will be changed according to normal policy after each stay. As available, there will be a 24-48 hour “rest period" before room turnover.

Children

Family friendly