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Amenities

Policies

Check In

Self check-in Check yourself in with the keypad.

Check Out

- Please gather used towels and place in bathtub. Beds DO NOT need to be stripped, thank you. - Ensure all lights and appliances are turned off. - Please ensure all windows and doors are locked. - Put dirty dishes in the dishwasher and start the cycle. - Garbage and recycling can be left inside near the front door. - Please text (250) 999-0014 upon your departure with your unit name to let us know that you've checked out.

Other Policy

Please be advised that the photos displayed may not depict the exact unit for which a booking is secured. The units have the same lay-out and bed configurations, however are not identical in decor.

Pets Policy

Pets are allowed in select homes upon approval and are subject to a fee. The cost flucates depending on the size of property.

Written Cancellation Policy

If you need to cancel your booking, you must notify an agent at Resorts of the Canadian Rockies immediately. CANCELLATION CHARGES ARE AS FOLLOWS: 30 days or more prior to departure: $15 + GST per adult on file and insurance premium (if applicable). Within 30 days of departure: Full amount paid is non-refundable and non-transferable. Booking fee ($6 +GST) is non-refundable. RCR is a booking agent only and therefore is not responsible for any lost, stolen, or damaged property while using any of these products and services. Responsibility: Resorts of the Canadian Rockies Inc. accepts no responsibility for weather or ski conditions at time of travel; nor responsibility for losses or other expenses due to delay or changes in air schedules or other services including, but not limited to weather, sickness, strikes, terrorism, war, quarantine, lockouts, and/or government action. All such losses will be the responsibility of the passenger.

Written Deposit Policy

For reservations made more than 45 days prior to departure, a deposit of 30% of land arrangements, and applicable travel insurance premium is required at time of booking. Balance owing is due 45 days prior to departure. For reservations made 45 days or less prior to travel date, full payment including travel insurance premium is due at time of booking. CREDIT CARD PAYMENTS: Your use of a credit card number to apply deposit and/or final payment indicates your compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization for the use of a credit card confirms the reservation. Responsibility: Resorts of the Canadian Rockies Inc. accepts no responsibility for weather or ski conditions at time of travel or responsibility for losses or other expenses due to delay or changes in air schedules or other services including, but not limited to weather, sickness, strikes, terrorism, war, quarantine, lockouts, government action. All such losses will be the responsibility of the passenger.