Browser Not Supported

Map

Amenities

Policies

Written Cancellation Policy

If you need to cancel your booking, you must notify an agent at Resorts of the Canadian Rockies immediately. CANCELLATION CHARGES ARE AS FOLLOWS: 30 days or more prior to departure: $15 + GST per adult on file and insurance premium (if applicable). Within 30 days of departure: Full amount paid is non-refundable and non-transferable. Booking fee ($6 +GST) is non-refundable. RCR is a booking agent only and therefore is not responsible for any lost, stolen, or damaged property while using any of these products and services. Responsibility: Resorts of the Canadian Rockies Inc. accepts no responsibility for weather or ski conditions at time of travel; nor responsibility for losses or other expenses due to delay or changes in air schedules or other services including, but not limited to weather, sickness, strikes, terrorism, war, quarantine, lockouts, and/or government action. All such losses will be the responsibility of the passenger.

Written Deposit Policy

For reservations made more than 45 days prior to departure, a deposit of 30% of land arrangements, and applicable travel insurance premium is required at time of booking. Balance owing is due 45 days prior to departure. For reservations made 45 days or less prior to travel date, full payment including travel insurance premium is due at time of booking. CREDIT CARD PAYMENTS: Your use of a credit card number to apply deposit and/or final payment indicates your compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization for the use of a credit card confirms the reservation. Responsibility: Resorts of the Canadian Rockies Inc. accepts no responsibility for weather or ski conditions at time of travel or responsibility for losses or other expenses due to delay or changes in air schedules or other services including, but not limited to weather, sickness, strikes, terrorism, war, quarantine, lockouts, government action. All such losses will be the responsibility of the passenger.

Other Policy

• MISSED FLIGHT POLICY: Mountain High Shuttle and Charter will not be responsible for delays causing missed flights that are the result of inclement weather, unforeseen road closures, highway construction, abnormally heavy traffic, or any other conditions outside of its control. During Holidays and peak travel days, please be aware that weather, traffic or unforeseen road closures can severely impact travel times in the mountains. Availability may be limited for last minute changes. We encourage guests to plan accordingly and/or purchase travel insurance to cover potential for missed flights and resulting expenses. • Travelers please be ready 10 minutes prior to scheduled pickup time. This is especially important on snowy mornings where travel may be delayed. • Pets are not permitted with the exception of service dogs. • In the event of a flight delay, shuttle will wait for a maximum of 1 hour for pre-booked arrivals on the delayed flight. Drivers will not wait for delayed luggage. Luggage Allowance: Passengers are allowed two pieces of luggage plus a carry-on. All skis, and snowboards must be properly packaged for transport. Please inform us before hand of any over-sized luggage (or special luggage such as musical instruments). Surcharges may apply for oversize luggage.